Privacy Policy
Effective Date: March 25, 2025
Last Updated: May 3, 2025
Texas Property Value Protest, Inc. (“Texas PVP,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy outlines how we collect, use, store, and protect personal information collected through our website and services, in compliance with Texas law and industry standards.
By using our website, signing up for our services, or submitting your information, you consent to the practices described in this policy.
1. Information We Collect
We may collect personal and property-related information, including:
- Name, mailing address, phone number, and email address
- Property address(es), appraisal account number(s), tax year(s)
- County/Appraisal District jurisdiction
- Valuation, exemption, and protest history
- Signed Appointment of Agent (Form 50-162)
- Uploaded files (e.g., appraisal notices, photos)
- Browser metadata and IP address
- Consent and opt-in data for SMS/email
2. How We Use Your Information
- Prepare and file property tax protests
- Communicate deadlines, updates, and document requests
- Submit Form 50-162 to appraisal districts
- Analyze valuation trends for internal use
- Improve website and client experience
- Fulfill legal requirements under Texas Property Tax Code Chapters 1 & 41
You may unsubscribe from email communications at any time.
3. Legal Basis for Processing
Our authority stems from Texas Property Tax Code Sections 1.111 and 41.46. We process personal information based on client consent and legal necessity.
4. How We Share Information
We only share your data:
- With appraisal districts (Form 50-162 and protests)
- With staff and agents for service delivery
- With secure service providers (e.g., Zoho, RingCentral)
- If required by law or subpoena
We do not sell or rent your personal data.
5. SMS and Email Communication
By providing your contact information, you consent to receive updates from us by email or text message (SMS). Message frequency varies. You may opt out at any time by replying “STOP.”
We use RingCentral for SMS communications. Their privacy policy is available at: https://www.ringcentral.com/legal/privacy-notice.html
6. Data Security and Storage
We protect your data using:
- SSL encryption on our site
- Access-restricted cloud storage
- Version control and access logs
- MFA for internal systems
We retain your data only as needed to fulfill legal and service obligations.
7. Cookies and Tracking Technologies
We use cookies and analytics tools to:
- Understand site traffic and performance
- Enhance user experience
- Support advertising campaigns
By using our site, you consent to the use of cookies. You may adjust cookie settings via your browser.
8. Your Rights Under Texas Law
You may:
- Request a copy of your data
- Correct or update your records
- Revoke your Form 50-162
- Request deletion (subject to legal limits)
9. Children’s Privacy
We do not knowingly collect information from individuals under 18.
10. Accessibility
We are committed to digital accessibility. If you experience issues accessing content or forms, contact us directly for assistance.
11. Changes to This Policy
We may update this policy. Revisions will be posted with a new effective date.
12. Contact Us
Texas Property Value Protest, Inc.
Email: info@texaspvp.com
Phone: (682) 263-0305
Mailing Address: 2000 Carson St., Haltom City, TX 76117
