Frequently Ask Questions
Guidance You Can Trust. Answers You Can Count On
We understand that property tax protests can feel overwhelming, especially if it’s your first time navigating the process. From unfamiliar valuation terms to tight deadlines, it’s not always clear where to start. That’s why we’ve compiled answers to the most common questions we receive from homeowners and business owners across Texas. Whether you’re simply curious or ready to act, we’re here to guide you with clarity, transparency, and long-term support.
Client Support & Getting Started
How will I know the results?
How do I get started?
Service & Pricing Questions
Are there any upfront fees?
- Residential: One flat fee due at sign-up, no hidden charges.
- Commercial: Flexible pricing based on property type and case complexity. We’re happy to review your situation and explain your options.
Do you offer any guarantees?
General Questions
Why should I protest my property taxes?
How does the protest process work?
- Free Assessment – We evaluate whether your property is overvalued.
- Filing – If recommended, we handle all paperwork with the appraisal district
- Case Prep – We build your case using comps, data, and equity analysis.
- Resolution – Your case is resolved informally or presented to the ARB.
- Results – We notify you of the outcome and explain any next steps.
When is the deadline to protest?
Process & Legal Questions
Can I protest on my own?
What documents should I provide?
- Purchase or closing statements
- Photos of repairs or property issues
- Contractor estimates or bids
- We’ll help gather relevant sales data if needed
Do I need to attend the hearing?
What if my protest is denied?
Binding arbitration
If you're not satisfied with the outcome of your ARB hearing, binding arbitration may be an option. This process involves a neutral third-party arbitrator who reviews the evidence and makes a final decision. It’s faster and less complex than going to court.Binding arbitration requires a fee set by the Texas Comptroller, starting at $450 and varying based on your property’s value. If arbitration is an option for your case, we’ll walk you through the cost and help you decide if it’s the right next step.
District court appeals
- We’ll review your outcome and recommend the best next step
